A small company is survival oriented, with much of the energy of the owner and employees directed at creating products, finding customers and ensuring its viability. Over time, a successful company matures and develops proficiency in maintaining its market share and using strategic planning to pursue its future goals. It also finds it necessary toRead more

At this point in your life, how many objects do you own that are connected to the Internet? About five, six? Seven? Ten years ago, the answer would have most likely been one or two. But these days, the average person has a smart phone, a personal computer, a work computer, a tablet, a smartRead more

Processes are very important for companies trying to scale and grow, as repeatable processes understood by a majority of the staff — and onboarded to new ones — form the backbone of how things get done. Unfortunately, though, over time — and as more and more employees are added — processes sometimes become outdated orRead more

Regardless of the exact type of work you do (white-collar, blue-collar, entrepreneurial, freelance, etc.), there’s a good chance you’ll have clients or customers of some kind. (Logical so far, right?) Those clients typically are similar in a few basic ways: They have a budget They want to see value They have their own set ofRead more

Do you remember that time an Internet message said you needed an operating system update and, when you pressed “Install,” your computer was never quite right again? How about that time you sent a document to the printer and there was two pages worth of blotchy ink on a single piece of paper? Or whatRead more

When you hear the term “regulatory compliance”, what do you think of? Rules? Annoying paperwork? Repetition? The truth is, regulatory compliance in how you keep company records can make all the difference in an organization’s welfare and future. It’s critically important. Regulatory compliance is when a company obeys the laws, rules, and regulations that haveRead more

It’s almost 2017, so there’s a fairly good chance you’ve probably bought software — likely a lot of software — for your business. This holds true almost regardless of business size (look at the stats around Quickbooks market share for small businesses), type of organization, or kinds of software. We’ve seemingly entered a world whereRead more

If you’ve ever had an office job around late December, you’ve probably observed a few different conundrums that arise. Usually, the week between Christmas and New Year’s is a complete dead zone in offices — at least in terms of physical space being used. Oftentimes, dependent on what day of the week 1/1 is, thatRead more

There is a Chinese proverb that goes like this: “If we do not change our direction, we are likely to end up where we are headed.” It’s a simple but profound idea that is valuable in thinking about growing a business and gaining new efficiencies through change and innovation. A small company is survival oriented,Read more

Will January 1 (or whenever you return to work), 2017 really be that different than your last in-office day of 2016? Probably not. Will November 30, 2017 look a little bit different than the end of 2016? That’s potentially more true. For sure, concepts like AI are coming — you can argue the most recentRead more