Biocon Enhances Document Management and Retrieval with Contentverse
Impact at a Glance
Biocon implemented Contentverse to digitize and manage enterprise documents, improving retrieval speed, security, and operational efficiency across departments.
✓ Centralized repository for physical and electronic documents
✓ Faster retrieval with OCR and metadata-based search
✓ Improved document security with access control and audit trails
✓ Increased productivity and reduced manual document handling
About the Client
Biocon Limited is a globally recognized, innovation-led biopharmaceutical company headquartered in India. The organization focuses on delivering high-quality, affordable therapies for chronic diseases, with a strong presence in biologics, biosimilars, and APIs. Operating in over 120 countries, Biocon functions in a highly regulated environment requiring strict control over documentation and compliance.
The Problem
Biocon had accumulated large volumes of physical and electronic documents over the years. Managing, searching, and retrieving these records was time-consuming and inefficient, leading to operational delays and a lack of structured document control.
- Difficulty in retrieving documents quickly
- Lack of centralized storage across departments
- Manual handling of documents increasing inefficiencies
- Limited visibility into document history and usage
- Challenges in maintaining document security and control
- No centralized repository for enterprise documents
Partner’s Expectations
To support its mission of advanced care, Sakra required a DMS that would:
- Digitize and securely store all historical and ongoing patient records
- Enable fast, indexed search by UHID, patient demographics, and ICD codes
- Integrate seamlessly with the Hospital Information System (HIS)
- Provide secure access control and detailed audit trails
- Reduce operational overhead and improve record management
Computhink’s Approach
Computhink implemented Contentverse as a turnkey Document Management Solution, starting with the Legal Department and expanding across business units.
- Scanning and digitization of all physical records into a centralized system
- Structured storage using cabinets, drawers, folders, and subfolders
- OCR-based indexing and metadata tagging for fast retrieval
- Automatic versioning with rollback capability
- Role-based access control, encryption, and audit trails
- Virtual Print for capturing documents from any application
- GUID-based document identification and certified cover page generation
- Document compression for optimized storage
The Result
The DMS implementation brought measurable improvements to Sakra World Hospital’s operations:
- Rapid access to medical records by consultants and staff
- Accurate referencing of patient histories and diagnoses
- Strengthened security through role-based access controls
- Reduced physical storage costs and streamlined operations
- Improved patient care through faster document handling
- Cost savings through electronic distribution
- Expansion of DMS usage across multiple business units (Syngene, Clinigene, BBPL)
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