With over forty years’ experience, Alliance Insurance is one of UAE’s leading providers of premium insurance services to individuals, corporations, and government bodies. Established in 1975, Alliance Insurance was founded on a commitment to excellence by providing unmatched customer service, security and reliability to the clients.
Alliance Insurance specializes in Life Insurance, General Insurance, Health Insurance, Motor Insurance, Personal Accident Insurance, Group Life Insurance, Home/Office Package Insurance, Travel Insurance, Marine Insurance, Aviation Insurance, Liability Insurance, and Jewelers Block Insurance.
Challenges
Physical storage, tracking, and management of documents are a tedious task.
Company processes hundreds, if not thousands, of physical paper documents each day, including client applications, policies, endorsements, declarations, cancellations and reinstatements, claims, and financials, thus generating huge volume of documents
Back-office insurance document management processes involved in claims management, underwriting, policy administration, application processing, insurance records management and accounting, often begin their lifecycle with paper-based processes that are time-consuming, and costly.
Without a centralized repository, employees don’t have access to latest versions or files and need a longer turnaround time to answer customers.
Cost of storage of documents is high, due to the real estate cost. The departments of the organization are spread across multiple floors.
While some documents can be shared with some users, some can’t be.
Implemented Departments – Finance, PRO, Legal & Real Estate, Human Resources, Administration, Group Life & PA, Non Motor Technical, Medical Department, Non Motor Department, PHS Department, Motor Department
Average Number of Documents Processed & Stored – 3000 pages per day
Solution & Benefits
Implementation of Contentverse Document Management System allowed Alliance Insurance to have a centralized document storage policy.
Search tools such as full text search, keyword search, date, name, and metadata search allowed employees to find documents quickly and improve their response turnaround time.
The Document management system allowed them to meet insurance regulatory compliance mandatory from national and regional supervisory authorities.
Our Document Management Solution is integrated with existing system database, thus reducing the data entry time, minimized errors and maximized efficiency.
Streamline and automate document retention Policies.
Why Contentverse Document Management System
Contentverse emerges as a viable solution for insurance industry because it fulfills needs specific to this industry and it is simple, flexible and affordable and has many salient attributes which really benefit insurance firms.
Familiar user interface
Supports 400+ file formats
Powerful scanning, indexing and searching features
One click email and print
Built in OCR and full text search
Custom workflow features
Highly secure. Control access at any level. 128 bit encryption
MS Office Integration & Outlook Hot Folder
Powerful annotation features
Version/ Revision feature
Check in/ Checkout feature
Notification & Alerts
Audit trail feature
Integration with the existing application
Database lookup feature
Records retention feature
Automated data capture using EasyIndex
Local services and support provided by reseller Cube Innovators Technologies LLC
Implemented across several of Alliance’s departments in Q4 of 2016, the solution centralized and secured document storage policy, integrated with insurance mission critical application to reduce data entry, minimized errors / maximized efficiency, streamlined and automated retention policies, and dramatically improved customer service with immediate access to documentation. Most importantly, Contentverse enabled them to meet insurance regulatory compliance, mandatory from national and regional supervisory authorities.
FOR IMMEDIATE RELEASE Steve Harnden, Marketing Manager, Computhink 630.705.9050 x221, sharnden@computhink Lombard, IL, January 3, 2013 – Computhink, Inc., a leading provider of Electronic Document and Content Management Solutions to the small to mid-sizedRead more
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FOR IMMEDIATE RELEASE Steve Harnden, Marketing Manager, Computhink 630.705.9050 x221, sharnden@computhink CHICAGO, IL, July 24, 2013 – Computhink, a global provider of document and content management software, has rebranded their flagship product to Contentverse.Read more
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