Sakra World Hospital Digitizes Patient Records to Improve Access, Security, and Care Delivery
Impact at a Glance
Sakra World Hospital digitized 5 million patient records with Contentverse, enhancing retrieval speed, data security, and operational efficiency while ensuring compliance with healthcare standards.
✓ Fast, secure access to 5 million digitized medical records
✓ Indexed by UHID, demographics, and disease codes (ICD 10 & 11)
✓ Integrated with HIS for real-time data access and tracking
✓ Reduced storage costs and improved consultant efficiency
About the Client
Established in 2014, Sakra World Hospital is India’s first multinational hospital, offering advanced healthcare with world-class medical technology. Located in Bengaluru, the 350-bed multi-super-specialty facility is committed to enhancing community health through innovation and care.
The Problem
Sakra faced growing challenges managing physical patient records, including:
- Limited storage space for expanding medical files
- Delays in locating or retrieving patient documents
- Poor classification of medical records by disease or patient ID
- Inadequate access controls for consultants and researchers
- Compliance and security risks due to paper-based storage
Partner’s Expectations
To support its mission of advanced care, Sakra required a DMS that would:
- Digitize and securely store all historical and ongoing patient records
- Enable fast, indexed search by UHID, patient demographics, and ICD codes
- Integrate seamlessly with the Hospital Information System (HIS)
- Provide secure access control and detailed audit trails
- Reduce operational overhead and improve record management
Computhink’s Approach
Contentverse was implemented as the hospital’s end-to-end DMS. The solution included:
- Bulk scanning and digitization of 5 million patient records
- Tagging and indexing by UHID, ICD 10 & 11, and patient details
- Integration with HIS for seamless, cross-platform document access
- Customized workflows for access approvals, QC, and patient record requests
- Secure user management and audit trails to monitor activity
The Result
The DMS implementation brought measurable improvements to Sakra World Hospital’s operations:
- Rapid access to medical records by consultants and staff
- Accurate referencing of patient histories and diagnoses
- Strengthened security through role-based access controls
- Reduced physical storage costs and streamlined operations
- Improved patient care through faster document handling
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