Biocon – Bangalore, India

Over the past 28 years, Biocon, one of India’s largest biotechnology companies, has evolved from an enzyme manufacturing company to a fully integrated biopharmaceutical enterprise. Biocon develops innovative and effective biomolecules in diabetology, oncology, cardiology and other therapeutic segments. It delivers products and solutions to partners and customers in over 50 countries, and have proven the capability to research, manufacture & market high-value biopharmaceuticals and the ability to meet global benchmarks. Biocon has accumulated tons of physical documents over the last 10 years, so archiving these documents became a tedious and time-consuming task. They decided on using a document management solution that can handle all their documents and easily archive, search and retrieve files, provide appropriate security rights, and maintain audit trials.

The Contentverse Difference

Biocon ‘s Legal Department took on the initiative to bring in a DMS solution that can manage their ever-growing repository of documents.  Syntax stepped in and provided Biocon with a complete turnkey solution based on Contentverse.  The project started with scanning of all Biocon’s physical records and bringing them into Contentverse as electronic records. The features and functionality that made Biocon choose Contentverse over other competitors include:

• Enables the organization of all file format types into compound documents, which are then organized in user-definable cabinet, drawer, folder and sub folder configurations
• Contains Contentverse Virtual Print, which brings in any printable documents/images/app screens directly to Contentverse through the Contentverse print facility
• Automatic version/revision tracking, and the ability to access and roll back to previous versions
• Strong security and data integrity
• Ability to OCR a region of text from an image (i.e. scanned document) and paste information into an index field (depending on the user’s security privileges)
• Automatic Certified Document Cover Page creation with information like date and time, document type, creation date, creator, version, and index field names and values
• Automatic generation of Globally Unique Identification string (GUID)
• Unparalleled File compression (DjVu)

ROI

Biocon achieved a nearly instant ROI in the following areas:

• Efficiency in document creation, storage and distribution
• Enhanced security of documents over physical storage
• Increased productivity when searching for documents
• Cost benefit through electronic distribution

Over the last couple of years, the user base for Contentverse grew within Biocon and also expanded to their other business units (Syngene, Clinigene, BBPL, etc.,). At Biocon, Contentverse is used primarily by their Legal, Quality Department, Quality Assurance, Marketing, and Project Departments.